QFD Training

Our QFD training will take participants through the steps of creating a House of Quality. They will learn how to prepare for a QFD workshop, how to structure and prioritize requirements, and how to develop and prioritize measurable, testable objectives.

Course Content:

QFD House of Quality

• QFD Introduction and Background
• QFD House of Quality
• VOC Techniques
• Developing Questionnaires
• Affinity Diagram
• Voice of Customer Table
• VOC Prioritization Techniques including QFD 0 and AHP
• Quality Plan
• QFD House of Quality
• Benchmarking
• Targets
• Project Risk Assessment

Concept Selection

• Functional Analysis
• Concept generation and the morphological box,
• The most common concept selection tools including Pugh Matrix, TOPSIS and AHP.

Value Analysis

• QFD Design Matrix (QFD 2,3)
• Bill of Materials and Cost Estimation
• Target Cost Analysis